When Will My Order Arrive?

Orders can be placed at any time. After 5pm ET, any order will be handled the next business day. Your order will take 7 to 11 days from order to delivery, which will be done through Free Economy Shipping. We ship exclusively within the U.S.; we do not support international deliveries.

The majority of our orders are delivered via third-party large freight carriers. If any part of your order uses this method, we'll reach out to arrange a curbside delivery slot. Ensure your phone number is accurate during checkout.

Once you order, you'll get a confirmation email. This indicates we've received the order and your payment method is authorized. We spring into action as soon as your order comes in!

Refunds and Return Policy

At My Lounge Essentials, we aim to make your shopping experience comfortable, which is why we've streamlined our return and refund process for your convenience.

Return Time Frame: You have a 30-day window from the purchase date to return items. Returns requested after this period cannot be accepted.
Change of Mind Returns: If you decide to return an item for reasons other than defects, you have 30 days to do so. You'll be responsible for the return shipping costs. The item must be unused and in its original packaging. Once received, we'll issue a refund for the item, excluding the shipping fees.
Refunds: After receiving and inspecting the returned product, we'll notify you via email. Your refund will be processed within 7 business days to the original payment method. Please note that banks or card issuers may require additional time to process the refund.

If you have any questions about returns or refunds, please reach out to our Customer Support team at support@myloungeessentials.com

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